Role Purpose:

 

To provide assistance to Irish Community Care Manchester (ICCM) by supporting the administrative needs of the organisation.

 

Role Activities:

In your role, you will:

• Answer phones and log calls from the public signposting them to the appropriate member of staff.

• Ensure a friendly reception to the public while at Reception.

• Provide administrative and organisational assistance on tasks when required.

• Build and maintain relationships with staff, services users and volunteers.

• Liaise regularly with the staff at ICCM in order to update them on support needed.

• Follow the guidelines set out by the Irish Community Care Manchester Volunteer Agreement.

• Read and adhere to the Data Protection Policy.

• Be comfortable volunteering in a public facing position.

 

Role Benefits:

In your role, you will have the opportunity to:

• Develop skills such as administration and organisation.

• Gain experience in administration.

• Get a reference detailing your achievements while in the role.

• A DBS check.

• Make a real difference to the running of ICCM.

 

 

Support & Training:

To help you in your role we will provide training & support, including:

• Training and induction in order to ensure you are comfortable in your role.

• Support from staff at Irish Community Care Manchester.

• Support from fellow volunteers.

• Out of pockets expenses and travel paid for.

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Eligibility:

The role of Administrative volunteer is open to all those with basic digital literacy and organisational skills. We particularly welcome volunteers from a  variety of backgrounds.

 

If you would like more information about our Befriender Roles please contact:

Francis Duncan, Community Engagement and Development Lead : f.duncan@irishcommunitycare.com