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Role Purpose:


To provide assistance to Irish Community Care Manchester (ICCM) by supporting the administrative needs of the organisation.


Role Activities:

In your role, you will:

  • Answer phones and log calls from the public signposting them to the appropriate member of staff.

  • Ensure a friendly reception to the public while at Reception.

  • Provide administrative and organisational assistance on tasks when required.

  • Build and maintain relationships with staff, services users and volunteers.

  • Liaise regularly with the staff at ICCM in order to update them on support needed.

  • Follow the guidelines set out by the Irish Community Care Manchester Volunteer Agreement.

  • Read and adhere to the Data Protection Policy.

  • Be comfortable volunteering in a public facing position.


Role Benefits:

In your role, you will have the opportunity to:

  • Develop skills such as administration and organisation.

  • Gain experience in administration.

  • Get a reference detailing your achievements while in the role.

  • A DBS check.

  • Make a real difference to the running of ICCM.



Support & Training:

To help you in your role we will provide training & support, including:

  • Training and induction in order to ensure you are comfortable in your role.

  • Support from staff at Irish Community Care Manchester.

  • Support from fellow volunteers.

  • Out of pockets expenses and travel paid for.


The role of Administrative volunteer is open to all those with basic digital literacy and organisational skills. We particularly welcome volunteers from a  variety of backgrounds.


If you would like more information about our Befriender Roles please contact:

Francis Duncan, Community Engagement and Development Lead :

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