Website Privacy Notice

Effective Date: 1st July 2026
Next Review: 1st July 2027

1. Who We Are

Irish Community Care Manchester (ICCM) is a registered charity supporting the Irish community and wider public across Greater Manchester and the North West through advice, outreach, and community programmes.

We are the Data Controller, responsible for how and why your personal data is used.
This notice explains how we collect, use, and protect your information when you visit our website or interact with us online.

We are committed to handling all data lawfully, fairly, and transparently in line with:

UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018 (UK)
Data Protection Act 2018 (Ireland) (where applicable)
Privacy and Electronic Communications Regulations (PECR)
Guidance from the Information Commissioner’s Office (ICO)

2. What This Notice Covers

This Website Privacy Notice applies to:

Visitors to our website: www.irishcommunitycare.com
People who contact us online, via forms or email
People who sign up for newsletters or events
People who make online donations or payments

It does not cover staff or volunteer data, which are governed by ICCM’s internal Data Protection Policy.

3. Information We Collect Through Our Website

We may collect the following information:

a. Information you provide directly:

Your name, email, and contact details (e.g. via contact forms or event registrations)
Information included in enquiries, feedback, or applications
Subscription details (e.g. newsletter sign-up)
Donation details (via secure third-party payment systems)

b. Information we collect automatically:

When you use our website, certain technical data may be collected automatically, such as:

IP address and browser type
Device type and operating system
Pages visited and time spent on the site
Cookie preferences and consent choices

This information helps us improve website performance and understand how visitors use our services.

4. How We Use Your Information

We use your personal data to:

Respond to enquiries and service requests
Process donations or volunteer applications
Provide newsletters, updates, or event information (with your consent)
Improve our website and digital services
Comply with legal, regulatory, and safeguarding obligations
Maintain records of support provided

We will not use your personal data for marketing unless you have explicitly opted in.

5. Lawful Bases for Processing

ICCM processes personal data collected via the website under one or more of the following lawful bases:

Consent – when you give permission for a specific purpose (e.g., newsletter sign-up).
Contract – when data is necessary to provide a service or respond to a request.
Legal Obligation – where required by law (e.g., safeguarding, tax, or charity reporting).
Legitimate Interests – where it helps us manage our charitable activities effectively and your rights are not overridden.

6. Cookies and Online Tracking

Our website uses cookies — small text files stored on your device — to make the site work efficiently and to help us understand how visitors use it.

We use the following types of cookies:

You can control or delete cookies at any time through your browser settings.
When you visit our site for the first time, you’ll see a cookie banner allowing you to accept or reject non-essential cookies.

For more detail, please see our Cookie Policy.

7. Sharing Your Data

We will only share your personal data when it is lawful and necessary, such as with:

Website and IT service providers under confidentiality agreements
Funders or auditors (for anonymised reporting)
Safeguarding authorities if there is a risk of harm
Payment providers when processing online donations

We do not sell or trade personal data, and we do not permit third parties to use it for their own purposes.

8. International Transfers

If we share data with Irish or EU partners, it may be transferred across borders under the UK–EU adequacy arrangements.
This ensures your personal data receives the same level of legal protection as in the UK.

9. Data Retention

Personal data collected via the website will be retained only for as long as necessary to fulfil its purpose, in accordance with ICCM’s Data Retention & Disposal Policy:

After this period, your data will be securely deleted or anonymised.

10. Data Security

We protect your data using:

Secure, encrypted website connections (HTTPS)
Password-protected databases
Access limited to authorised personnel
Regular data protection training
Secure disposal of old records

If a data breach occurs, ICCM will investigate immediately and, where required, notify the ICO within 72 hours and affected individuals where appropriate.

11. Your Data Rights

You have the right to:

Be informed about how we use your data
Access a copy of your personal information
Request correction of inaccurate or incomplete data
Request erasure of your data (where legally permissible)
Restrict or object to certain processing activities
Withdraw consent at any time
Complain to the Information Commissioner’s Office or Irish DPC

To exercise any of these rights, contact our Data Protection Lead using the details above.
We will respond within one month.

12. External Links

Our website may contain links to external websites.
ICCM is not responsible for the content or privacy practices of other sites. We recommend reading their privacy notices before providing personal information.

13. Changes to This Notice

We review this Website Privacy Notice annually, or sooner if legislation or website functionality changes.
The latest version will always be available on our website.

Cookie Policy

Irish Community Care Manchester (ICCM)
Website: https://www.irishcommunitycare.com
Last Updated: July 2026

1. Introduction

This Cookie Policy explains how Irish Community Care Manchester ("ICCM", "we", "us", or "our") uses cookies and similar technologies on our website, www.irishcommunitycare.com.

Irish Community Care Manchester is a registered charity supporting Irish and Irish Traveller communities across Greater Manchester through welfare advice, advocacy, community support services, and cultural activities.

This website is hosted on the Wix platform and uses the Usercentrics Consent Management Platform (CMP) to manage cookie consent preferences and help ensure compliance with applicable data protection and privacy regulations.

2. What Are Cookies?

Cookies are small text files placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites function properly, improve user experience, remember preferences, and provide information about website usage.

Cookies may be:

Session Cookies – deleted when you close your browser.
Persistent Cookies – remain on your device until they expire or are deleted.
First-Party Cookies – set directly by our website.
Third-Party Cookies – set by external services integrated into our website.

3. How We Use Cookies

We use cookies and similar technologies to:

Ensure the website functions correctly and securely.
Remember your consent and preference settings.
Improve website performance and accessibility.
Understand how visitors use our website.
Enable embedded services such as maps, videos, donation tools, and social media content where applicable.
Support website analytics and service improvement.

4. Website Platform and Consent Management

Our website is built and hosted using the Wix.com platform. Wix may place certain cookies that are necessary for website functionality, security, fraud prevention, accessibility, and performance.

We use the Usercentrics Consent Management Platform (CMP) to obtain, manage, and document visitor consent for cookies and similar technologies. Usercentrics enables visitors to:

Accept all cookies;
Reject non-essential cookies;
Select specific cookie categories;
Change their preferences at any time.

Your consent preferences are securely recorded and can be updated at any time through the Cookie Settings link available on the website. Non-essential cookies are not activated unless you have provided consent.

5. Categories of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation and security of the website and cannot be disabled through our consent tool.

Examples include cookies used for:

Security and fraud prevention;
Network management;
Load balancing;
Accessibility features;
Saving consent preferences;
Core website functionality.

Legal Basis: Legitimate Interest

Preference / Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced functionality.

Examples include:

Language preferences;
Accessibility settings;
User interface customisation.

Legal Basis: Consent

Analytics / Statistics Cookies

These cookies help us understand how visitors interact with the website by collecting information such as:

Number of visitors;
Pages viewed;
User journeys;
Time spent on pages;
Website performance metrics.

The information collected is generally aggregated and used to improve our website and services.

Legal Basis: Consent

Marketing Cookies

These cookies may be used by third-party services to track activity across websites and provide relevant content or measure campaign effectiveness.

Marketing cookies will only be activated where you have given your consent.

Legal Basis: Consent

6. Third-Party Services

Our website may incorporate third-party services including:

Google Maps;
Embedded videos;
Social media content;
Donation and fundraising services;
Analytics providers.

These providers may place cookies on your device when their services are loaded or accessed.

Some website features may not be available unless the relevant cookie category has been accepted. For example, embedded maps may remain unavailable until the appropriate consent is granted. The website currently uses consent-based controls for services such as Google Maps.

7. Cookie Inventory

Details of the specific cookies and tracking technologies currently used on this website are available through the Cookie Settings panel provided by Usercentrics.

The Usercentrics platform automatically maintains and updates information about cookies and similar technologies used on the website, helping to ensure that visitors have access to current information regarding cookie providers, purposes, and retention periods.

8. Managing Your Cookie Preferences

You can manage your cookie preferences at any time by:

Clicking the Cookie Settings link available on the website; or
Adjusting your browser settings to block or delete cookies.

Please note that disabling certain cookies may affect the functionality of the website.

You may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

9. Data Protection

Where cookies involve the processing of personal data, that processing is carried out in accordance with:

UK General Data Protection Regulation (UK GDPR);
Data Protection Act 2018;
Privacy and Electronic Communications Regulations (PECR); and
Our Privacy Notice.

10. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in legislation, technology, website functionality, or our use of cookies.

Any updates will be published on this page together with a revised "Last Updated" date.

11. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact:

Irish Community Care Manchester
895 Stockport Road
Manchester
M19 3PG

Telephone: 0161 205 9105
Email: headoffice@irishcommunitycare.com
Website: www.irishcommunitycare.com

Version Control
Version: 1.0
Approved By: Irish Community Care Manchester
Review Date: July 2027 or sooner if website technologies or legal requirements change.